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Your Venue was created on the website. You take ownership of it by signing in to the mobile app with the credentials you registered.

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Download Local

Local is on the App Store and Google Play. It is the same app your guests use — there is no separate admin app.

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Sign in

Sign in with either the phone number or the Google account matching the email you registered with. Local matches it against the Venue record and grants you the Owner role.
Enter the phone number from signup. You will receive a one-time code by SMS.
If neither matches, you will be signed in as a regular guest with no admin access, and because your Venue has no presence gate yet you will land on the lobby screen with nothing to do. Sign out and try the other method, or contact support.
[SCREENSHOT: sign-in screen]

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Confirm you have owner access

Open the Profile tab. Under your name you should see an Owner badge. [SCREENSHOT: profile screen with Owner badge] You should also see a Business tab in the bottom navigation, which guests do not have.

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What you can now do from anywhere

Admins are not subject to presence verification. You can manage your Venue from home, from another city, at any hour:
  • Edit your Venue name, logo, cover and category
  • Switch services on and off
  • Build your menu, draft content, create coupons
  • Read feedback and reports
  • Create and manage rooms
Guests still need to be physically inside to enter.

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The bottom navigation

Five tabs, left to right: [SCREENSHOT: Local tab as an admin sees it, with Business Tools card and service toggles]

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Adding your team

Additional people are added by the Local support team, not by you. Contact support with who you want added, the Venue, and which of the three roles they should have.
Staff cannot gift coupons. If a server needs to reward a guest at the table, that person needs Admin, not Staff.

Full roles and permissions matrix

Every capability, by role.

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Next

Choose how guests are verified

The step that makes your Venue usable.